Fanvil V62 Pro

Your Fanvil V62 Pro arrives in a plain Fanvil box.

The label on the side shows the model: V62 Pro.

Open the box, and the phone and the quick installation guide are on top.

Under the phone are the network cable, the stand and the cordless handset.

Here is everything laid out: the phone, the cordless handset, the stand, the network cable, and the quick installation guide.

The power adapter is optional, and it is sold separately.

On the underside are the connections: the network port, the PC port, the power port, and the headset and handset ports.

Every phone we supply works with PoE, power over Ethernet, so one network cable carries both data and power.

The power adapter is optional and sold separately. You only need it if your network switch does not provide PoE.

This is your Fanvil V62 Pro.

The handset is cordless. Lift it to answer, and set it back on the base to finish.

Under the screen are four soft keys. Their labels change during a call.

The Message key opens your voicemail.

The plus and minus key changes the volume of the ringer, the handset and the speaker.

The Headset key switches to a headset.

Mute turns your microphone off and on.

Redial calls the last number again.

The Speaker key is for hands-free calling.

Your quick-reference card has every step.

A call is ringing.

Lift the cordless handset to answer.

The talk key answers a call, and a double-click hangs up. The side keys change the volume. The other key mutes your microphone.

Put it back on the base to hang up.

On the base, the handset light shows its charge: orange while charging, green when full.

Or press Speaker to answer hands-free.

To finish, press End.

You can answer a call three ways: lift the handset, press Speaker, or press the Answer soft key. Here, we press Answer.

During the call, press Hold.

Your caller hears music while they wait.

To resume the call, press Resume.

Press End when you are finished.

There are two ways to transfer a call.

First, a direct transfer. It sends the caller straight through.

Press Answer.

During the call, press Transfer.

Dial the extension.

Press Transfer again, and the call goes straight through.

The screen confirms the transfer.

Now an attended transfer, where you speak to the person first.

Answer the call, then press Transfer.

Dial the extension.

Then press Dial to call that person.

When they answer, tell them who is calling.

Then press Transfer to complete the transfer.

The screen confirms it.

Here, we answer the call with the handset.

To go hands-free, press Speaker, then set the handset back on the base.

The Speaker key lights up while the speaker is on.

To switch back, lift the handset.

Press Mute to turn your microphone off. The key lights up red.

Press Mute again to turn your microphone back on.

Use the plus and minus key to change the volume. A bar on the screen shows the level.

The same key adjusts the volume for the handset, a headset or the speaker, whichever you are using.

To finish, press End, or press the Speaker key again. Either one ends the call.

Press the Message key to listen to your voicemail.

A red light at the top of the phone shows when a message is waiting.

To finish, press Speaker or End.

Five repeats, seven deletes, eight forwards, nine saves.

If voicemail-to-email is on, each message is also emailed to you.

If messages are set to delete after delivery, the mailbox on your phone will be empty.

That automatic clean-up stops the mailbox reaching its limit of 100 messages, which would interrupt voicemail.

To record your greeting, press Speaker and dial star nine seven.

Then press Dial. When it connects, press zero for mailbox options, and one for your unavailable greeting.

Press pound to finish.

After you record, press one to accept it, two to listen to it, or three to record it again.

The same menu also records your busy greeting, your name, and a temporary greeting.

On the home screen, press CallLog.

Your calls are listed newest first. The tabs across the top show all, incoming, outgoing and missed calls.

Use the arrow keys to scroll, and press OK to open a call.

The details show the number, the line and the time.

Press Option to delete the call, send a message, add the number to your contacts, or add it to a blocked or allowed list.

Press Return to go back.

To call someone back, open the call and press Dial.

The call starts right away.

Press the Redial key to call the last number you dialed.

On the cordless handset, double-click the talk key to redial.