Help and how-to
Your phone system, explained
Short videos and one-page guides for the phones and features we set up for you. Scan the QR code on your phone, or pick your model below.
Find your phone
Videos ready
Fanvil V62 Pro
Cordless-handset desk phone: answer, hold, transfer, voicemail and more.
Coming soon
More phone models
Each model gets its own page, linked from the label on your phone.
Guides for every phone
PDF
Voicemail cheat sheet
One page: every key in the voicemail menus. Keep it by the phone.
PDFVoicemail guide
Greetings, PIN, menus, forwarding and voicemail to email.
PDFFeature codes
Dial codes for call recording, transfer, do not disturb, forwarding and more.
What is on this site
- Phone pagesOne page per model (for example /v62-pro): a full course, each lesson on its own, and a written version of every video.
- VideosUnboxing and connections, then answer, hold, transfer, speakerphone, voicemail, greeting and call history.
- GuidesPrintable PDFs: voicemail and the dial codes (*97 voicemail, *1 record a call, and more).
- Need a person?Call +1 (647) 812-1190 (press 3 for the helpdesk, press 1 for emergencies) or email [email protected].
Videos show a demonstration phone line. The numbers and extensions in them are examples, not your own.